Frequently Asked Questions
Nectar Blending Workshop FAQ’s:
When you register for a Nectar Blending Workshop, you will receive a series of emails that will ensure you are informed and prepared for your workshop.
Q. How does it work?
A. You place your order for your workshop date (3 weeks in advance, especially for those outside of QLD and further distances from Gold Coast). We send you a Nectar Blending Kit to start your Gin blending journey. Then, you attend your workshop and blend your favourite recipe with our Nectar Instructor. Then, you enter your recipe in our online portal and we produce it and sent it to you. Then, when your personalised Gin arrives, you make your favourite cocktail and enjoy!
Q. What does my order include?
A. Your order includes a First Shipment of your Nectar Blending Kit: 12 Robust Distillates @ 40% ABV, 1 x 30 ml Wildflower Gin to enjoy with your favourite tonic at your workshop. 1 x 20 ml Nectar Gin Base to blend your final recipe. 3 Blending Cards for trial recipes, Instruction Card and Flavour Chart. 1 x Nectar Ginstronomers Pantry Gin Dip Mix to prepare and enjoy at your workshop with nibbles. The Second Shipment of your order includes your 500 ml bottle of your personalised Gin and any other add on orders you purchased.
Q. How many people are required for a workshop?
A. Workshops can be booked for friends and family locally or online or both and numbers of guests required is just the Workshop Host and one other guest to receive the Host Benefits. If you are not able to Host a workshop or attend a friend’s workshop, you can join in a weekly scheduled workshop held by your Nectar Instructor online. Your Nectar Instructor will send you a link to register and join in.
Q. Do the Workshop Kits get sent to the Host?
A. No, due to Liquor Licensing Regulations, all Blending Kits and 500 ml Bottles are sent directly to the purchaser. If you are attending an in-house workshop, you will need to bring your Nectar Gin Blending Kit and supplies to your Host’s home.
Q. Are there any taxes associated?
A. Excise Tax and GST are included already in the price of the Blending Kit and 500 ml Bottle.
Q. What are the shipping costs?
A. We use flat rate shipping and it will depend on your final order size. Typically it is $25 to include both shipments of your Blending Kit and 500 ml Gin bottle. If you do any add on orders, the shipping price will be adjusted.
Q. Is the company Australian and are products made in Australia?
A. Yes, the company is founded by an Australian Tech Entrepreneur in the Gold Coast, QLD. We employ staff in the local area who create, pack and ship the products.
Q. Can we do workshops in New Zealand or other countries?
A. No, not at this time – we only serve Australia at the moment. However we will continue to evaluate the opportunity to support organisations in New Zealand in the future – please do contact us if you would be interested to be kept informed about this.
Q. When I run out of my Gin, how do I purchase more?
A. Simply login to your Nectar account and click Order, your Gin Recipe will be there for you to submit again. If you would like to make any adjustments, redo your recipe in Gin #2 Recipe Submission and click Submit.
Q. How do I return a product?
A. We offer a money back guarantee for product quality and freshness and manufacturing defects. If you are not satisfied for any reason, please contact our Customer Service Team at firstname.lastname@example.org and we will be happy to guide you through the process.
Thank you for joining us in the Nectar Pilot Project! We can’t wait for your feedback so we can do a stellar job in the future!
When we have completed the Pilot Project, registration for workshops and ordering will be a little different on our fully integrated website. Once the Workshop has ended, the final steps will be similar to this:
Login to your Nectar Account and click on Recipe Submission.
2. Choose your base, add any colours and then Enter your Recipe. The recipe details are mls of ingredients as per your final chosen recipe in the 30 ml bottle you prepared.
3. Click Submit and you will receive a “Congratulations, You have completed the requirements for your personalised Gin Recipe and we will begin production” memo.
4. We have a 2 week turnaround time frame and will notify you when your Gin has been shipped so you can track and trace your exciting shipment.
5. When you would like to order more of your personalised Gin, simply log in, and click on Order and your Gin will be in your shopping cart ready to order. Check out other great add ons such as Wildflower Gin, Nectar Ginstronomers Pantry Products including Gin Dip Mix or Gin Salt and a Garnish Pack or reorder some single distillates and Gin Base to blend your next amazing Nectar Personalised Gin at home!